TERMS & CONDITIONS

By using this website, you agree to abide by the terms and conditions set out below.

Shipping

A standard charge of AUD $10.00 will apply to all standard product orders under $75.00, free delivery to all orders over $75.00 that are to be delivered within Australia.
Ollie & Sons will use standard mail with Australia Post, which has a delivery time of approximately 3 business days from dispatch.
Shipping times and cost (at Ollie & Sons discretion) may vary according to item/s and location of delivery. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item.
Postage applicable to returned and reissued items (other than an item deemed faulty) are at the customers expense.
Ollie & Sons do not ship to overseas destinations.


Returns Policy

We encourage our customers to choose carefully as we do not offer a refund if a customer simply changes their mind.
Customers are permitted to exchange an item within 7 days for an alternative item.
If an item is deemed faulty by the relevant supplier company, the customer is first entitled to a repair, then a credit note or refund (please allow two weeks for supplier approval).


Pricing

Prices of products and services and delivery and other charges displayed on this website are current at the time of publication but are subject to change.
All prices are displayed inclusive of GST at the rate of 10%. Transactions are processed in AUD.


Orders/Offers

Ollie & Sons reserve the right to accept or reject your offer of purchase via the website. Without limitation, this applies to unavailable product, incorrectly displayed or incorrectly priced product.
Occasionally we may run low on supply of a popular item and be required to wait on delivery from our supplier. We will contact you via email/telephone in this instance. If we can not supply in an agreeable time frame, we will refund your purchase.